Effective Date: May 31, 2025  |  Last Updated: May 31, 2025

AIValueOS ("we", "us", or "our") operates the website www.aivalueos.com (the "Site") and the AIValueOS platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our Service.

1. Information We Collect

• Personal Identification Information: name, job title, company name, email address, and telephone number provided when you register, book a demo, or contact us.
• Usage Data: IP address, browser type and version, operating system, pages visited, time and date of visits, and time spent on pages, collected automatically via analytics tools including Google Analytics.
• Cookies and Tracking Technologies: small data files placed on your device to personalise your experience, analyse traffic, and improve Site functionality.
• Communications: any messages, feedback, or enquiries you send us by email or through contact forms.
• Professional and Organisational Data: information about your organisation's AI initiatives, portfolio, or governance environment that you voluntarily provide when using the platform.

2. How We Use Your Information

• Provide, operate, and improve the AIValueOS platform and Site.
• Process demo bookings and respond to enquiries.
• Send you product updates, thought-leadership content, and marketing communications (where you have consented or where we have a legitimate interest).
• Personalise your experience and present content relevant to your role and industry.
• Conduct research and analytics to understand how our Service is used.
• Comply with legal obligations and enforce our Terms of Use.
• Detect and prevent fraudulent or unauthorised activity.

3. Legal Basis for Processing (EEA / UK Users)

• Contract: to perform our agreement with you or take steps at your request before entering into a contract.
• Legitimate Interests: to operate and improve our Service, communicate with you, and prevent fraud.
• Consent: where you have given us explicit consent, such as for marketing emails.
• Legal Obligation: where processing is necessary to comply with applicable law.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to analyse usage patterns and personalise content. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of parts of the Site. We use Google Analytics to collect aggregated, anonymised information about Site traffic. For more information on how Google uses data, visit policies.google.com/privacy.

5. Sharing Your Information

We do not sell your personal data. We may share your information with service providers, business partners, professional advisors, regulators, and successors as needed. All sharing is subject to confidentiality and legal obligations.

6. International Data Transfers

Your data may be transferred to countries outside your residence. Appropriate safeguards, such as Standard Contractual Clauses, are implemented when required.

7. Data Retention

We retain your personal data as long as necessary for the purposes outlined, maintaining business relationships, and complying with legal obligations. Data no longer needed is deleted or anonymised securely.

8. Security

We implement reasonable technical and organisational measures to protect your data, though no method of online storage is 100% secure.

9. Your Rights

You may have rights including access, correction, deletion, restriction, data portability, withdrawal of consent, and lodging complaints with supervisory authorities. Contact: accounts@aivalueos.com.

10. Children's Privacy

The Site and Service are not directed at children under 16. If data is collected from a child, contact us immediately.

11. Third-Party Links

We are not responsible for third-party websites linked from our Site. Review their privacy policies before sharing personal data.

12. Changes to This Policy

Material changes will be communicated via notice on the Site or email. Continued use indicates acceptance of updates.

13. Contact Us

Email: accounts@aivalueos.com
Website: www.aivalueos.com